Netopia Router PN Series Manual do Utilizador descarregar pdf (Página 233)

Troubleshooting A-7

Technical support

Farallon Communications is committed to providing its customers

with reliable products and documentation, backed by excellent

technical support.

Before contacting Farallon

Look in this guide and in the accompanying

Getting Started

guide

for a solution to your problem. You may ﬁnd a solution in this

troubleshooting appendix or in other sections. Check the index for a

reference to the topic of concern. If you cannot ﬁnd a solution,

complete the environment proﬁle below before contacting technical

support.

Environment proﬁle

■ Locate the Netopia Router’s model number, product serial

number, and ﬁrmware version. The serial number is on the

bottom side of the Router, along with the model number. The

ﬁrmware version appears in the Netopia Router’s Main Menu

screen.

Model number:__________________________

Serial number: _________________________

Firmware version: _______________________

■ What kind of local network(s) do you have, with how many

devices?

Ethernet

LocalTalk

EtherTalk

TCP/IP

IPX

Other: _________________________________

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Netopia Router PN Series Manual do Utilizador Página 233